Emirates prioritises clients worldwide

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EMIRATES waiver policies puts clients anxiety due to COVID19 grounding lots of planes worldwide.

HAMBA AFRICA

The world is at a standstill and a viral flu with lung implications, COVID19 means that airlines were grounded.

I had planned for a trip to Japan Tokyo and unfortunately had no idea how I was going to make up for the trip cancellation.

Good news is that across the network there is one precedent.

SUMMARY:

Simplifies waivers and refunds policy with one unified approach worldwide

Eases concerns about pre-booked summer travel by extending waiver policy to tickets issued before 31 May 2020, for travel before 31 August 2020

Offers three options:

  • Keep your ticket for 760 days;

  • Exchange ticket for travel vouchers valid for up to 2 years;

  • Full refunds on unused vouchers or ticket

“We sincerely hope that our customers will choose to rebook and fly with us again at a later time, and that is why we’re offering up to two years validity on their current tickets…

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